Returns & Exchanges
We accept returns/exchanges within 30 days from purchase date
If you’d like to submit an exchange/refund request please complete the form below. Once we receive your request we’ll send you an email with full instructions.
The item you’re returning must be in brand new saleable condition with full retail packaging. Animal hair must been removed and the item must not be soiled. We reserve the right to refuse any returns that do not meet this criteria.
If you’ve received an item which is faulty please complete our complaint form below.
Do not send the items back to our office address. You’ll receive our warehouse address by email once you’ve submitted the form below.
We must receive your returned item(s) within 14 days of submitting your returns request, otherwise we reserve the right to refuse the return. This is extended to 30 days for international orders.