How to Contact Us

Product Advice/Order Information

For product advice and order information contact us through Live Chat which is the pink icon at the bottom right of your screen. If we’re offline you can send a message. Alternatively you can email us at

Telephone Orders

We currently do not have the facility to take orders over the phone. Please place your order via the website.

Office Hours

Monday – Friday 9.00am – 5.00pm
Closed Weekends and Bank Holidays

Office Address

Magnetix Therapy Limited
181 Primrose Avenue
United Kingdom

Please do not send any returns to this address. If you would like to return an item please see our returns page.