How to Contact Us

Product Advice/Order Information

For product advice and order information contact us through Live Chat which is the pink icon at the bottom right of your screen. If we’re offline you can send a message.

Alternatively you can contact us by completing the form below.

Telephone Orders & Enquiries

We currently do not have the facility to take orders over the phone. Please place your order via the website. For telephone enquiries, please contact us by email or click the pink icon at the bottom right of this screen. This is the fastest way to reach us.

We’re a small team and our staff work remotely.

Office Hours

Monday – Friday 9.00am – 5.00pm
Closed Weekends and Bank Holidays

Office Address

Magnetix Therapy Limited
26 Portland Grove
Haslington
Crewe
Cheshire
CW1 5TY
United Kingdom

Please do not send any returns to this address. If you’d like to return an item, please see our returns page.